Privacy

Notes on privacy

Dear user,

Welcome to our website. The protection of your personal data is important to us. We would like to inform you here about the topic of data protection and the processing of your personal data during website use. By visiting and using this website, you confirm that you have read and understood our privacy policy.

1. Responsible body in the sense of data protection law

OPTENDA GmbH
Hasenbergstraße 49B
70176 Stuttgart

optenda@iqony.energy
www.optenda.com

2. Contact details of our data protection officer

STEAG GmbH
Corporate Data Protection Officer
Rüttenscheider Straße 1–3
45128 Essen
datenschutz@steag.com

3. Information on the collection and storage of data

In principle, you can visit our website without disclosing your identity. If you use certain functions/areas of our website, it may be necessary to provide or collect personal data depending on the circumstances. In the following, we will go into the details of the respective data processing.

Please note: Applications are to be submitted exclusively via our separate career portal. All applications received by other means will be deleted immediately.

4. Collection of personal data when using the website

(1) If you only use the website to obtain information and do not send us any further information (e.g. via the contact form), the following data is collected to help us display your website correctly and to ensure stability and security (Legal basis: Art. 6 para 1 lit. f) DSGVO):

  • IP address
  • Date and time of the request
  • Time zone difference from Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Amount of data transferred in each case
  • Website from which the request came
  • Browser
  • Operating system and its interface
  • Language and version of the browser software

(2) Information you have provided

If you use contact forms on our website, we process the data you provide for the purpose you specify in the contact form on the basis of your consent (legal basis Art. 6 para. 1 lit. a) DSGVO).

If you book an online meeting with us, our service provider bookingtime GmbH, Robert-Koch-Str. 26, 20249 Hamburg, Germany, will process the data you provide by transmitting it to us for the purpose you specified in the booking on the basis of your consent (legal basis Art. 6 para. 1 lit. a) DSGVO). We have concluded an order processing agreement with the provider.

We store information that you send to us via contact form or via online meeting request. The information provided is used for the purpose of processing your enquiry or order. We transfer your contact information to our customer database and store it for a maximum of one year after the last time you contacted us. In this respect, we refer to your right of withdrawal.

(3) Data confidentiality

Your personal data and other transmitted information will not be passed on to third parties unless we are legally obliged to do so.

5. Cookies

We also use cookies in some areas of our website. Cookies are small data elements that an internet server can send to your computer. Such cookies can identify your computer for the duration of your visit to our website or make it easier for you to use our internet pages. We do not use cookies to collect personal data.

Our website uses different types of cookies. Some cookies are placed by third parties that appear on our pages.

By law, we may store cookies on your device if they are strictly necessary for the operation of our website. For all other cookie types we need your consent.

When you first visit our website, you will be asked whether you wish to actively consent to the use of cookies.

(1) Google Ads and Conversion Tracking

We use Google Ads Conversion on our website to draw attention to our attractive offers with the help of advertising media (so-called Google Ads) on external websites. In doing so, we pursue the interest of tracking how successful the individual advertising measures are, to show you advertising that is of interest to you and to make our website more interesting for you. Google AdWords is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Insofar as you click on a Google ad and accept third-party cookies within our cookie notice, a cookie is set for conversion tracking. We only process your data with your consent, Art. 6 para. 1 lit. a DSGVO.

Additional note on data transfer to the USA: By selecting “Google Ads”, you also expressly consent in accordance with Art. 49 (1) sentence 1 lit. a DSGVO that your data collected by Google may also be transmitted to Google servers in the USA. The USA has been classified by the European Court of Justice (ECJ) as a country with a possibly insufficient level of data protection according to EU standards.

You can revoke your consent at any time with effect for the future by changing your cookie setting accordingly or deleting the cookies on your computer. You also have the option to activate or deactivate by installing the plug-in provided by Google under this link.

How it works: The ads are delivered by Google via so-called “ad servers”. For this purpose, we use ad server cookies, which can be used to measure certain parameters for measuring success, such as the display of the ads or clicks by users. If you access our website via a Google ad, Google Ads will store a cookie on your end device. These cookies usually lose their validity after 30 days and are not intended to identify you personally. The unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (marking that the user no longer wishes to be addressed) are usually stored as analysis values for this cookie.

These cookies enable Google to recognise your internet browser. If a user visits certain pages of an Ads customer’s website and the cookie stored on their computer has not yet expired, Google and the customer will be able to recognise that the user clicked on the ad and was redirected to that page. A different cookie is assigned to each Ads customer. Cookies can therefore not be tracked via the websites of Ads customers. We ourselves do not collect or process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. These evaluations enable us to recognise which of the advertising measures used are particularly effective. We do not receive any further data from the use of the advertising media; in particular, we cannot identify the users on the basis of this information.

Due to the marketing tools used, your browser automatically establishes a direct connection with the Google server. We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge: Through the integration of Ads Conversion, Google receives the information that you have called up the corresponding part of our website or clicked on an advertisement from us. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may obtain and store your IP address.

Recipient of the data: You can find more information about Google’s privacy policy here and here. Alternatively, you can visit the Network Advertising Initiative (NAI) website.

(2) Google Analytics

Insofar as you have declared your consent (Art. 6 para. 1 p. 1 lit. a) DSGVO), Google Analytics, a web analytics service provided by Google LLC, is used on this website. The responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).

Scope of the processing
Google Analytics uses cookies that enable an analysis of your use of our website. The information collected by means of the cookies about your use of this website is generally transmitted to a Google server in the USA and stored there.

The use includes the Universal Analytics mode of operation: this makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus to analyse the activities of a user across devices.

We use the function ‘anonymizeIP’ (so-called IP masking): Due to the activation of IP anonymisation on this website, your IP address will be truncated by Google within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area. According to Google, the IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

During your visit to the website, Google Analytics collects the following data, among others:

  • The pages you visit, your “click path”.
  • Achievement of “website goals” (e.g. newsletter sign-ups, downloads)
  • Your user behaviour (e.g. clicks, dwell time, bounce rates)
  • Your approximate location (city in country X)
  • Your IP address (in abbreviated form)
  • Technical information about your browser and the end devices you use (e.g. language setting, screen resolution)
  • Your internet service provider
  • Website from which the request comes (“bounce page”)

Purposes of the processing
On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, and compiling reports on website activity. The reports provided by Google Analytics are used to analyse the performance of our application and the success of our marketing campaigns.

Receiver
The recipient of the data is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland as an order processor. We have concluded an order processing agreement with Google for this purpose. Google has confirmed to us that they process your data in the European Economic Area. We cannot rule out the possibility that Google LLC, based in California, USA, and possibly US authorities may access the data stored by Google. Please also read our risk notice on chapter 5 “Recipients of your data”.

Storage time
The data is automatically deleted after 14 months. The deletion of data whose retention period has been reached takes place automatically once a month.

Legal basis and possibility of revocation
This data processing is subject to your consent, Art. 6 para. 1 sentence 1 lit. a) DSGVO. You can revoke your consent at any time with effect for the future. To do so, follow the link provided under chapter 4.3 “Cookies”.

You can find more information on the terms of use of Google Analytics and on data protection at Google at https://marketingplatform.google.com/about/analytics/terms/de/ and at https://policies.google.com/?hl=en.

(3) Social Networks and Social Media

Icons
Our website has integrated the icons of social networks from Youtube, LinkedIn, Instagram and Twitter. You can only access these networks via an external link. These are not share buttons, but merely hyperlinks.

YouTube embeds

Furthermore, we use so-called embeds or embeds from the Youtube platform for videos that you find on our website. Youtube is a service of Google Ireland Limited Gordon House, Barrow Street Dublin 4 Ireland. The embedding is carried out using the technical process known as framing. Framing involves the simple insertion of an HTML link provided by Youtube into the code of a website to create a playback frame on our website (so-called third-party presence), thus enabling the video stored on Youtube servers to be played. We use the framing codes generated by Youtube in the so-called “extended data protection mode”. According to Youtube, usage data is only transmitted when the user clicks on the play button and the video starts. If you visit our pages without using the video offer, no data is transferred to Youtobe We offer videos in our legitimate interest in providing you with lively insights into our company and explaining our products (Art. 6 para. 1 p. 1 lit. f) DSGVO).

Information on what data is processed by YouTube and for what purposes this data is used can be found in YouTube’s privacy policy.

Präsenz in sozialen Medien
We maintain presences in the “social media”. You can find more information about this here.

7. Microsoft Advertising

We use Universal Event Tracking (UET) on our website via the Microsoft Advertising (formerly Bing Ads) service of Microsoft Corporation (USA). Via UET, Microsoft stores a cookie in your browser to enable an analysis of the use of our online offer. The prerequisite for this is that you have reached our website via an advertisement from Microsoft Advertising. In this way, Microsoft and we can recognise that someone has clicked on an advertisement, been redirected to our online offer and reached a previously determined target page (so-called conversion measurement). No IP addresses are stored for this purpose. No further personal information about the identity of the user is provided.

If you click on an ad from Microsoft Advertising and accept third-party cookies within our cookie notice, a cookie is set for conversion tracking. We only process your data with your consent, Art. 6 para. 1 lit. a DSGVO. Additional note on data transfer to the USA: By selecting “Microsoft Advertising”, you also expressly consent in accordance with Art. 49 para. 1 sentence 1 lit. a DSGVO that your data collected by Microsoft may also be transferred to Microsoft servers in the USA. The USA has been classified by the European Court of Justice (ECJ) as a country with an insufficient level of data protection according to EU standards.

8. Borlabs-Cookie Explanation

This website uses borlabs cookie, which sets a technically necessary cookie (borlabs-cookie) to store your cookie consents.

We are legally obliged to document the consents you have declared, Art. 6 para. 1 c DSGVO and § 24 TTDSG.

Borlabs cookie does not process any personal data.

The following information is stored in the borlabs-cookie cookie:

  • Cookie runtime
  • Cookie version
  • Domain and path of the website
  • Consents
  • User identification number (UID)

The UID is a randomly generated ID and not personal information. We store this data on our domain.

The cookie borlabs-cookie stores the consent you gave when entering the website. We store this setting for one year. If you wish to revoke these consents, simply delete the cookie in your browser. When you then re-enter/reload the website, you will be asked again for your cookie consent.

9. Newsletter

(1) On our website, you have the option of subscribing to a free newsletter. When registering for the newsletter, the data from the input mask is transmitted to us.

  • Salutation
  • First name
  • Last name
  • E-mail

Your consent is obtained for the processing of data during the registration process and reference is made to this data protection declaration. No data will be passed on to third parties in connection with the data processing for sending newsletters. The data is used exclusively for sending the newsletter.

(2) The legal basis for the processing of data after registration for the newsletter by the user is Art. 6 para. 1 lit. a DSGVO if the user has given his consent.

(3) The collection of the user’s email address serves to deliver the newsletter. The collection of other personal data during the registration process serves to prevent misuse of the services or the e-mail address used.

(4) The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. The user’s email address is therefore stored as long as the subscription to the newsletter is active.

(5) The subscription to the newsletter can be cancelled by the user concerned at any time. For this purpose, there is a corresponding link in each newsletter. This also enables revocation of the consent to the storage of the personal data collected during the registration process.

10. Web-Seminars/Edudip

It is possible to participate in free web seminars via our website. When registering, we collect the following data (registration data):

  • First and last name
  • E-mail address
  • Telephone number
  • Company

Before participation in the seminar, we collect a consent query from you as a participant (start window in the Edudip software used). When conducting the web seminar, the following data may be collected (implementation data) and processed for further customer care:

  • First and last name
  • E-mail address
  • IP address (but only in standard server logs and cannot be combined with other data)
  • Questions and other content from your chat messages to the moderators

Legal basis and purpose
We collect and process your data in accordance with the statutory provisions, in particular the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG), as well as other statutory bases such as the German Telemedia Act (TMG) in the area of electronic communication for the purpose of conducting the web seminar on the basis of your consent, Art. 6 Para. 1 lit. a) DSGVO:

  • Organisation and implementation of the seminar
  • Marketing and customer care (chat content only)

Where necessary, we process your data to protect our legitimate interests or those of third parties (Art. 6 para. 1 f DSGVO):

  • Ensuring IT security and IT operations
  • Legal obligations to provide evidence

Our aim is to provide you with a web seminar situation that is as close to presence as possible. Therefore, you can ask your questions in the chat bilaterally to our moderators, other participants do not see this. To ensure such a serious and real exchange, the administrator and moderators will see your participant names, the other participants will not see this.

Please note that we reserve the right to record certain events. The recording (stream) is from the participant’s perspective and concerns the moderator. We do not collect any personal data in the stream. In the event of a recording, we will inform you in advance. Chats are recorded separately.

We implement our web seminars with the service provider (order processor) Edudip GmbH, Jülicher Straße 306, 52070 Aachen. We have concluded an order processing contract with Edudip. The service provider uses the sub-service provider Hetzner for hosting.

We delete your implementation data no later than four weeks after the seminar has taken place and your registration data if we have not had any customer contact with you for more than a year or if you have objected to further processing.

11. Links to third party websites

Our website contains links to external third-party websites such as the social networks XING and LinkedIn. We have no influence on the content of these sites. Should you click on these links, we also have no influence on what data these providers process. The contents of the linked sites are the responsibility of the respective provider or site operator. Although they were checked for legal violations at the time of linking, it is not reasonable to continuously monitor their content without concrete indications of a possible legal violation. Should legal violations become known, we will remove these links as soon as possible.

12. Data protection

The website and other systems are secured by up-to-date technical and organisational measures against loss, destruction, access, modification or processing of your data by unauthorised third parties.

SSL technology is used to ensure that your data is transmitted securely. If you use our contact form, your data will be transmitted in the form of email messages.

The servers we use employ various security mechanisms and authorisation procedures to prevent unauthorised access. Access information should always be treated confidentially by you. Please close the browser window when you have finished communicating with OPTENDA. This way, no one but you can access your personal data. You should also make sure that no one has unauthorised access to your computer, network or password, if you have one – this is the only way to protect yourself. Unfortunately, we do not have any means of protecting you from misuse of your data in this respect.

13. Recipients of your data, third country transfer

The processing of your personal data generally takes place in a member state of the European Union or in another contracting state of the Agreement on the European Economic Area. A transfer of personal data to a third country or access to this data from a third country only takes place if the special requirements of Art. 44 et seq. DSGVO are fulfilled (e.g. through the agreement of standard contractual clauses or if the recipient acts on the basis of a legal basis which the European Commission has decided pursuant to Art. 45 (1) DSGVO (so-called adequacy decision)). You can find more details at the individual providers mentioned.

14. Right of information and withdrawal

If you are interested in which personal data or which data of your business activity we have stored as a result of your visit to the OPTENDA website, please contact us via our data protection officer.

You have a right of access, i.e. you can ask us to disclose all the personal information we have collected and hold on time (Art. 15 DS-GVO). In addition, you may also request rectification (Art. 16 DS-GVO) or deletion (Art. 17 DS-GVO) or restriction of processing (Art. 18 DS-GVO) and have a right of appeal to a data protection supervisory authority (Art. 77 DS-GVO in conjunction with § 19 BDSG).

If we process your personal data on the basis of your consent, you can revoke this consent at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation, but the processing will cease for the future.

You can address revocation and other requests to our corporate data protection officer.

Of course, you can object to the processing of your personal data for the purposes of advertising and data analysis at any time. You can inform us of your advertising objection using the following contact details: info@iqony.energy.

We take your enquiries and concerns very seriously and always endeavour to address them.

15. Right of appeal

Furthermore, there is the right to lodge a complaint with a data protection supervisory authority in accordance with Article 77 DSGVO in conjunction with Section 19 BDSG. In Baden-Württemberg, the competent supervisory authority is: The State Commissioner for Data Protection and Freedom of Information of Baden-Württemberg, Königstraße 10a, 70173 Stuttgart, e-mail: poststelle@lfdi.bwl.de.

Please also note our terms of use.

 

As of August 2021